The return of goods takes place in accordance with the 2001 June 29 By order of the Minister of Economy of the Republic of Lithuania No. 217 “On the approval of the rules for the return and exchange of items.”
If you want to return the product due to our fault (you did not receive what you ordered), contact us at the phone number indicated in the contacts. or email by mail – uzzakymai@muscleshop.lt. Then we will coordinate further actions with you: we will send an analogous product or return the money. In this case, we (the Seller) will cover the costs of transporting the goods.
Goods that the buyer does not like in the form, size, color, model, package or for other reasons not related to the fault of the Seller (except for quality food products and food supplements), only if the original packaging is not damaged, the goods must be undamaged, without losing their commercial appearance (labels not removed and intact, protective films not torn off, etc.) and cannot be used. The product must be returned in its original packaging, in the same set as the Buyer received, with the purchase document of the Product necessarily presented,
we will replace or accept back within 14 days from the day of delivery of the goods in UAB “Muscle shop LT” store located in Rinktinės st. 55, Vilnius. Shipping costs are non-refundable. You (Buyer) will have to return the unsatisfied goods with your own transport or pay the return costs.
In any case, contact us and together we will solve all the problems!
Sincerely,
Muscleshop.lt team
